Project Manager

Cleveland, Ohio, United States | Full-time | Fully remote


Paragon is a premier customer research, digital strategy, web and commerce solutions provider that leverages modern marketing technologies like Sitecore and Episerver to drive better customer experiences.  Our services include customer journey mapping, usability, web development, custom software, and a full suite of managed services and application support. Utilizing our significant B2B and B2C experience, Paragon helps the world’s most successful companies such as Dow Chemical, Bob Evans, Huntington Bank, and the Cleveland Clinic to envision and execute their most complex digital objectives – and manage, maintain, and evolve them to exceed the demands of their ever-changing markets.

Paragon is seeking a proven, professional Project Manager to join our team.  As a Project Manager at Paragon, you will be responsible for leading enterprise web and mobile development projects through all phases of development, and across multiple client engagements.   Your projects will be diverse; from design, digital marketing, e-commerce, mobile application development, CMS implementation, and more. The PM will manage timelines, budgets and scope, and will report on progress and P&L.  You will manage client communications, and will be a critical part of the Paragon delivery team. 

Responsibilites Include:

  • Leading projects from inception to completion, managing scope, budget, schedule and risks.
  • Tracking and communicating project status with internal and external project stakeholders.
  • Coordinating with internal and external resources to ensure project tasks are completed per schedule.
  • Managing partners and client teams to keep them on track, managing client relationships, interacting with account managers and other organizational units.
  • Managing milestones across multiple teams, and defining useful metrics and reporting to track team performance.
  • Collaborating with project stakeholders, end-users, business partners, and technical team members to deliver high quality projects.
  • Supporting proposal creation and leading proposal presentations.
  • Conducting business analysis to define functional requirements where necessary.
  • Managing project documentation


  • Bachelor’s Degree or equivalent experience Business Administration, Marketing, or Technology discipline
  • 5+ years of Project Management experience, preferably in a Digital Agency or professional services environment.
  • Strong relationship management, account management, and sales support experience.
  • Must have excellent leadership, interpersonal, written, and oral communication skills.
  • Must be able to lead teams through the full project lifecycle of a project.
  • Must have knowledge of online development processes, and should be able to manage multiple projects on different tracks.
  • Strong business analysis experience
  • Well-versed in industry best-practices and current technologies.
  • Must have prior background in managing large, multi-team engagements.
  • Direct experience in managing the development of websites or full website redesigns
  • Understanding of software development methodologies including waterfall and agile
  • Understanding of information architecture, user experience, and web design principles
  • Familiarity with or knowledge of digital technologies, front-end development, SEO, localization, testing/optimization
  • Experience managing budgets and vendors
  • Experience using web-based content management tools
  • Some travel required
  • PMP Certification a plus

Our Benefits Include:
Individual and family health, dental, and vision insurance
Short-term and Long-term disability
Life Insurance
Paid Time Off
401k with matching

Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status, disability or any other consideration prohibited by law.

All candidates hired must be able to provide proper documentation of their eligibility to work in the US.